CONTACT
We only collect business information actively submitted by users, including but not limited to your full name, company name, email address, contact number and product procurement requirements. We will not automatically collect any sensitive personal data.
All collected information is solely used for replying to inquiries, issuing quotations, conducting business communication and providing after-sales support. We will never sell, rent out or disclose your business information to any third party for commercial purposes.
We adopt standard information security measures to protect your data from unauthorized access, leakage, tampering and loss.
Our Website contains links to third-party platforms such as WhatsApp and email. We are not liable for the privacy policies and services of these external platforms.
Should you have any questions regarding this Privacy Policy, please contact us via email: [email protected].
All transactions shall be confirmed through offline communication, formal quotations, Proforma Invoice (PI) and signed sales contracts. All content on the Website is for reference only.
We accept company-to-company T/T (Telegraphic Transfer) exclusively. The standard payment term is 30% deposit in advance, and the remaining 70% balance shall be paid against the copy of Bill of Lading. Bank details will be provided upon order confirmation.
All quotations remain valid for 30 days unless otherwise agreed by both parties.
The delivery schedule shall be specified in the Proforma Invoice and sales contract. All shipment terms are subject to international INCOTERMS.
In case of any discrepancy between the Website content and the signed Proforma Invoice or sales contract, the formal signed documents shall prevail.
Every batch of our products is strictly inspected before delivery. Complete supporting documents including TDS, MSDS and COA will be provided together with goods.
If product quality problems are verified to be caused by our production, we will provide free replacement, supplementary delivery or full refund based on actual conditions.
The Buyer shall raise any quality objections within 7 to 15 working days upon receipt of goods.
Refund requests caused by the Buyer’s unilateral order cancellation, demand changes or improper construction operations will not be accepted.
We provide 24-hour online support and professional technical guidance for product application and construction.
Only international company-to-company T/T (Wire Transfer) is accepted.
30% deposit shall be paid before production; the full remaining balance shall be settled before the original Bill of Lading is released.
For transaction security, our corporate bank account details will be sent via official email after order confirmation, and will not be publicly displayed on the Website to prevent fraud and spam.
All payment arrangements shall be subject to the official Proforma Invoice issued by our company.
All product images, specifications, descriptions and related information on the Website are for display and reference only. Slight differences between products and pictures due to production batches or shooting effects shall not be regarded as quality defects.
All formal cooperation and transaction terms are subject to the signed Proforma Invoice and sales contract, rather than the content on the Website.
We shall not be held responsible for transaction failures resulting from problems of banks, logistics, customs or reasons attributable to the Buyer.
We take full responsibility for product quality and factory delivery. We are not liable for product damage caused by improper construction or man-made faults after delivery.
